BD9COM Privacy Policy –
Your Data Keeping it secure Our Responsibilities

This Privacy Policy ("Policy") applies to the bd9com website (bd9com.fun) and all associated services. By registering on or using bd9com, you are deemed to have agreed to this Policy.

We wrote this page in plain, straightforward language so our members in Bangladesh can clearly understand what happens with their information — no complicated legal jargon, just transparency.

If this Policy is updated, we will revise the "Last Updated" date on the website. For significant changes, a notification may be sent to your registered email address.

Bd9com collects information in several ways. A breakdown by category is provided below:

Information you provide directly:

• At registration: full name, date of birth, email address, and phone number.
• For identity verification: national ID card or passport details.
• At the time of payment: bank account number or mobile banking number.
• During customer service interactions: your messages and attachments.

Automatically collected information:

• IP address, browser type and version.
• Device type (mobile/desktop) and operating system.
• Pages visited, time spent, and links clicked.
• Date and time of login and logout.
• Gaming activity — which games you played and how much you wagered.

Bd9com uses your information for the following purposes:

Bd9com never sells your information to advertisers or any third parties.

Bd9com may share information with specific third parties under limited circumstances and strict data protection agreements:

• Game Providers: Minimum data necessary for game operation. Provided by internationally licensed companies such as Pragmatic Play and Evolution Gaming.
• Payment processors: Payment gateway partners to process deposits and withdrawals.
• Identity verification services: Authorised verification body for KYC compliance.
• Law enforcement agencies: As part of a court order or valid legal process.

Your data is not shared under any other circumstances. bd9com enters into a data processing agreement with every third-party partner to ensure your information is fully protected.

Bd9com uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience.

• Essential cookies: Maintaining login sessions and ensuring site security. Without these, the site cannot function properly.
• Functional Cookies: Remembering your preferences (language, theme).
• Analytics cookies: Understanding which pages are most visited, in order to improve our services.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

How long bd9com retains your data depends on the type of information:

• Account information: retained for the lifetime of the account and for 5 years after closure (as required by law).
• Transaction records: minimum 5 years.
• Customer service communications: 2 years.
• Browsing data: 1 year.

Security measures bd9com takes to protect your information:

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Password hashing — plain-text passwords are never stored on our servers.
• Regular security audits and penetration testing.
• Minimum access policy — only staff who need your data can view it.

As a bd9com member, you have the following rights regarding your own data:

• Right to Know: You can request to see what data we hold about you.
• Right to rectification: You may request corrections to any inaccurate information.
• Right to erasure: In certain cases, you may request that your data be deleted.
• Right to restrict processing: You may object to your information being used for specific purposes.
• Right to withdraw consent: You can unsubscribe from promotional emails at any time.

To exercise any of these rights, please contact our customer service team. In some cases, legal obligations may prevent us from deleting certain information.

Bd9com's services are strictly for users aged 18 and above. We never knowingly collect information from minors. If anyone registers using a false age, their account will be suspended immediately upon discovery and all collected data will be deleted.

If you believe a minor has opened an account on bd9com, please contact us immediately.